John completes Basic IT Course

John completes Basic IT Course

John, an elderly man, had very little knowledge of or the ability to use a computer or laptop. He had been unemployed since 2005 and was looking for work in a retail or café environment.

When John first joined the Steps 2 Success programme in January 2015 he explained to his Employment Coach that he did not know how to turn a computer on, let alone how to use one. When offered the opportunity to take part in a Basic IT course in Network Personnel John was willing to attend but not very optimistic about his chances of being able to use a laptop.

John started his first Basic IT course in February 2015. He felt he really struggled to navigate the screen using the touch pad and expressed his concerns to his Employment Coach.  With the support of his Employment Coach John made a second attempt at completing the Basic IT course. This time John got on great and now feels a lot more confident using a laptop.

Now John feels confident in his ability to send emails and attach CVs to various employers. John advised that without the support of his Employment Coach and the patience of the IT Tutor he would have given up and never have learned how to use a laptop.

If you think you would benefit from learning new skills through our Steps 2 Success programme give us a call today on 028 7963 1032 or email

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